Hi everyone,
Here is Blog Assignment 4, which you can also find in the Weekly Learning Modules section of Black Board under Week 4. The assignment corresponds to Chapter 4 in your book, which is titled: "Letters: Establishing and Maintaining Relationships and which can be found on p. 514. Please have the blog completed by Sunday. Thanks!!
Courtney
Blog Assignment 4: Improving Professional Correspondence Your latest chapter from WAPP discusses in some detail the way that readers in professional settings actually respond to texts as they encounter them, noting that effective communicators need therefore to take a “reader-centered” approach to crafting their messages. The chapter concludes by discussing several strategies for producing more effective emails, letters, memos, and other types of correspondence.
To emphasize this work, we would like you to re-read and then revise the document below (which is offered as an example in the chapter and discussed at some length.) Specifically, we would like you to revise this email message by Donald Pryzblo so that it will be more likely to persuade the personnel manager to follow Pryzblo’s recommendation. To do this well, you'll need to take into account the way you expect the personnel manager to react upon finding such an email in his or her in-box. Indeed, you should make sure your first sentence clearly addresses a person in that frame of mind, and that your other sentences lead effectively from there to the last sentence, which you should leave unchanged.
Additional Background Information: For the purposes of this revision, you can assume that Pryzblo knows that the manager’s clerks are miscopying because he has examined the time sheets, time tickets, and computer files associated with the 37 incorrect payroll checks; in 35 cases, the clerks made the errors.
Text of Email:
To: T. Leoni, Manager, Personnel Department
From: Donald Pryzblo, Manager, Data Processing Department
Subject: INCORRECT PAYROLL CHECKS
I have been reviewing the “errors” in the computer files.
Contrary to what you insinuated in our meeting, the majority of these errors were made by your clerks. I do not feel that my people should be blamed for this. They are correctly copying the faulty time tickets that your clerks are preparing.
You and I discussed requiring my computer operators to perform the very time-consuming task of comparing their entries against the time sheets from which your clerks are miscopying.
My people do not have the time to correct the errors made by your people, and I will not hire additional help for such work.
I recommend that you tell your clerks to review their work carefully before giving it to the computer operators.
Once you have revised this email, please explain the changes you made to the original document, why, and what you hoped to accomplish in the revised version.
This blog entry should be approximately 500 words in length.
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